Frequently Asked Questions
Need answers? We’re stocked with those, too
Yes — and it’s super simple! Just click on the “register” button and fill in your info. It means you can easily place an order with us in the future.
Yes, we have a showroom that is open to the public six days per week, Monday –Friday, 8:30am – 4:30pm, and 8:00am – 12:00pm on Saturdays. You can find us at 3 – 5 Vulcan Rd Canningvale.
Delivery costs align with Australia Post charges; you’ll see how much you’ll be charged at our online store when you checkout.
On average (and provided stocks are available), Perth Metro delivery takes around 1 – 2 business days and interstate packages arrive between 5 – 10 business days. Of course, sometimes there are factors outside our control which will impact these times. If we can foresee some kind of delay, we’ll let you know about it.
We ship Australia-wide for your convenience.
Yes, you can purchase our products listed on our wholesale site. However this cannot be done via our online store — you’ll need to contact our friendly customer service team via phone (08 9334 9600) or email (firstname.lastname@example.org) to place your order.
As is standard, we don’t provide refunds if you simply change your mind or make a wrong selection. However, exchanges and refunds will be given where goods are faulty, incorrectly described, or different from a sample shown on our site.
Sorry to hear that. We take all complaints and concerns very seriously. If there’s something you think we could do better, please email us at email@example.com and let us know. We appreciate all feedback and do whatever we can to ensure our customers love coming back to MBL.
Contact one of our friendly team at 9334 9600 or firstname.lastname@example.org.
To apply for a Trade account – fill out the form here.
To apply for a COD account – please complete this form.
If your application is approved, you’ll receive notification from our accounts team to advise your account is set up and ready for trade.